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Privacy Policy

Last updated: January 2025

Introduction​

ICTBest ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ict.dse.best (the "Site") and use our HKDSE ICT study resources and services.

Information We Collect​

Personal Information​

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Subscribe to our newsletter
  • Contact us through our contact forms
  • Participate in our forums or discussions
  • Download study materials

This information may include:

  • Name and email address
  • Educational institution and year level
  • Study preferences and interests
  • Any other information you choose to provide

Automatically Collected Information​

We automatically collect certain information when you visit our Site, including:

  • IP address and location data
  • Browser type and version
  • Operating system
  • Pages visited and time spent on our Site
  • Referring website
  • Device information

Cookies and Tracking Technologies​

We use cookies and similar tracking technologies to:

  • Remember your preferences
  • Analyze site traffic and usage patterns
  • Improve our services
  • Provide personalized content

How We Use Your Information​

We use the collected information to:

  • Provide and maintain our ICT study resources
  • Send you educational content and updates
  • Respond to your inquiries and support requests
  • Improve our website and services
  • Analyze usage patterns to enhance user experience
  • Comply with legal obligations

Information Sharing and Disclosure​

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers​

We may share information with trusted third-party service providers who assist us in:

  • Website hosting and maintenance
  • Email communications
  • Analytics and data analysis
  • Customer support

We may disclose your information if required by law or to:

  • Comply with legal processes
  • Protect our rights and property
  • Ensure user safety
  • Prevent fraud or abuse

Business Transfers​

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

Data Security​

We implement appropriate security measures to protect your personal information against:

  • Unauthorized access
  • Alteration, disclosure, or destruction
  • Data breaches

However, no method of transmission over the internet or electronic storage is 100% secure.

Data Retention​

We retain your personal information for as long as necessary to:

  • Provide our services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

Your Rights and Choices​

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your personal information
  • Opt-out of marketing communications
  • Withdraw consent for data processing

To exercise these rights, please contact us at the information provided below.

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Children's Privacy​

Our services are designed for HKDSE students and educators. We do not knowingly collect personal information from children under 13. If you are under 13, please do not provide personal information to us.

International Data Transfers​

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

Changes to This Privacy Policy​

We may update this Privacy Policy from time to time. We will notify you of any changes by:

  • Posting the new Privacy Policy on this page
  • Updating the "Last updated" date
  • Sending you an email notification (if applicable)

Contact Us​

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Compliance​

This Privacy Policy complies with applicable data protection laws and regulations, including but not limited to:

  • Personal Data (Privacy) Ordinance (Hong Kong)
  • General Data Protection Regulation (GDPR)
  • Other relevant privacy laws

This Privacy Policy is effective as of January 2025 and will remain in effect except with respect to any changes in its provisions in the future.